Privacy Policy

Who We Are

Hey there - we're Arcavion Quest Architecture, and we're based up here in Toronto. We design aviation infrastructure that actually makes sense for the environment and the people using it. Our office is at 1250 Aviation Boulevard, Suite 302, Toronto, ON M9W 6K5, and yeah, we take your privacy seriously because we'd want the same respect if the roles were reversed.

What Information We Collect

Look, we're architects, not data miners. When you reach out to us or use our site, we might collect stuff like:

• Your name and contact details (email, phone number) - pretty standard
• Company info if you're reaching out for a project
• Details about your aviation infrastructure needs
• Technical data like IP addresses and browser type (helps us keep the site running smoothly)
• Cookie data to remember your preferences

We only grab what we actually need to work with you or improve your experience on our site. Nothing sketchy.

How We Use Your Information

We're pretty straightforward with this stuff. Your information helps us:

• Respond to your inquiries about our aviation design services
• Send you project proposals and documentation
• Keep you updated on projects you're involved in
• Occasionally share news about our work (only if you've said it's cool)
• Make our website better and fix things when they break
• Meet legal requirements in Canada

Who We Share Your Data With

We're not in the business of selling your info - that's not our style. But sometimes we gotta share with:

• Engineering consultants and specialists when we're collaborating on your project
• Legal or regulatory bodies if they require it
• Service providers who help us run our operations (hosting, email services, that kind of thing)

Everyone we work with is bound by confidentiality agreements. We've been doing this since before data privacy was trendy.

Cookies and Tracking

Our website uses cookies - not the chocolate chip kind, unfortunately. These little files help us understand how people use the site and remember your preferences. You can turn 'em off in your browser settings, but some features might not work as smoothly. We don't use any weird tracking stuff or sell your browsing data to advertisers.

Data Security

We keep your information locked down with industry-standard security measures. Our systems are regularly updated, and we limit access to your data to only the team members who need it. That said, nothing online is 100% bulletproof, but we're doing everything reasonable to protect your stuff.

Your Rights

Under Canadian privacy laws (PIPEDA and all that), you've got rights. You can:

• Ask to see what personal data we've got on you
• Request corrections if something's wrong
• Ask us to delete your information (with some legal exceptions)
• Opt out of marketing communications anytime
• Withdraw consent for data processing where applicable

Just shoot us an email at info@arcavionquest.info or call (416) 555-0847, and we'll sort it out.

How Long We Keep Your Data

We don't hoard information forever. We'll keep your data as long as it's needed for the purposes we collected it for, or as long as Canadian law requires us to maintain records. Once we don't need it anymore, we securely dispose of it.

International Data Transfers

We're based in Canada, and most of our work happens here. If we need to transfer data outside Canada for any reason (like cloud storage providers), we make sure there are proper safeguards in place that meet Canadian standards.

Third-Party Links

Our site might link to other websites - supplier sites, industry resources, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore. We can't control what those other sites do, so check their policies if you're concerned.

Changes to This Policy

We might update this policy from time to time - laws change, technology evolves, you know how it goes. We'll post any changes here with a new date at the top. For major changes, we'll try to give you a heads up if we've got your contact info.

Questions or Concerns?

If something in here doesn't sit right with you, or you've got questions about how we handle your data, just reach out. We're real people who actually read and respond to messages.

Complaints

If you think we've messed up with your privacy, let us know first so we can fix it. If you're still not happy after talking to us, you've got the right to file a complaint with the Office of the Privacy Commissioner of Canada. We hope it doesn't come to that, but the option's there.